B2B wholesale for Ho.Re.Ca., offices, healthcare & industry · Delivery throughout Germany

Service & workshop

We support you every step of the way

We would love to promise you that your machine will never break down – but we know how frustrating a breakdown is, especially when business is in full swing. That is why we employ specialist technicians with modern equipment and a large stock of spare parts.

  • All brandsmachines & grinders
  • Workshopown premises & technicians
  • Spare partslarge stock
Technician servicing an espresso machine

Our services

Everything for your coffee equipment

From the first installation to repairs – one contact for machine, grinder and water.

  • 01Full service

    Complete service for professional espresso machines and grinders – we take on equipment from all manufacturers.

  • 02Installation & set-up

    Positioning, water connection, set-up of machine and grinder – and removal when a unit moves or is replaced.

  • 03Maintenance

    Regular maintenance to suit your needs, so your machine runs reliably and your coffee tastes consistently good.

  • 04Support & troubleshooting

    Fast help with faults – by phone, via WhatsApp or on site at your premises.

  • 05Spare parts

    Large stock of spare parts for many machine models – for short downtimes.

  • 06Water filters

    We measure your water hardness, fit the right BWT filter and replace it in good time.

  • 07New & used machines

    Sale of new and used coffee machines as well as coffee grinders – to suit your needs.

  • 08Old machine take-back

    When you buy a new machine, we take your old unit away.

Grinding burrs of a coffee grinder

Our workshop

Professional service on our own premises

In our specially equipped workshop, specialist technicians work to modern standards. We take on coffee machines and grinders from all manufacturers – from maintenance to complete refurbishment.

We also pass on our know-how: our technicians train wholesale partners in Greece and Cyprus.

  • Large stock of spare parts for many machine models
  • Flexible solutions – tailored to your needs
  • Refurbishment and overhaul of professional machines
  • Brands such as Victoria Arduino, Nuova Simonelli, Faema, Iberital, Dalla Corte, Fiorenzato

It's that simple

Your route to service

The more precisely you describe the problem, the faster we can help.

  1. 1Get in touch

    Call us, send a WhatsApp message or an email – with the machine model and a short description of the problem.

  2. 2Assess

    Our technicians work out what needs doing: help by phone, an on-site appointment or repair in the workshop.

  3. 3Repair & maintain

    We repair, replace wear parts and set your machine and grinder back up to optimum performance.

  4. 4Keep enjoying

    On request, we remind you of the next maintenance and filter change.

Service contact · Mon–Fri, 9:00–17:00

Machine playing up? We can help.

Phone 07163 537 99 69 · WhatsApp +49 7163 5327188 · info@gold-supply.de

Your request list

Put together the products you are interested in – we will send you a personal quote with your B2B terms.

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