Privacy policy

This is a courtesy translation. Only the German version is legally binding: German version.

1) Information on the collection of personal data and contact details of the controller

1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about how we handle your personal data when you use our website. Personal data is any data with which you can be personally identified.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Gold Supply GmbH, Stuttgarter Straße 145, 73061 Ebersbach an der Fils, Germany, phone: 07163 537 99 69, email: info@gold-supply.de. The controller responsible for the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g. enquiries to the controller), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the character string “https://” and the padlock symbol in your browser’s address bar.

2) Data collection when you visit our website

When you use our website for information purposes only, i.e. if you do not otherwise transmit information to us, we only collect the data that your browser transmits to our server (so-called “server log files”). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

• Our website visited
• Date and time of access
• Amount of data sent in bytes
• Source/referrer from which you reached the page
• Browser used
• Operating system used
• IP address used (if applicable, in anonymised form)

The processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. However, we reserve the right to check the server log files retrospectively should there be concrete indications of unlawful use.

Our website is hosted by STRATO AG, Otto-Ostrowski-Straße 7, 10249 Berlin, Germany. The host processes the data listed above on our behalf on the basis of a data processing agreement (Art. 28 GDPR); the servers are located in Germany.

3) Cookies and local storage

Cookies are small text files that are stored on your device. This website does not set any cookies without your consent. Google Analytics cookies are only set if you click “Accept” in the consent banner (see section 5).

For technically necessary purposes, the website stores the following locally in your browser (so-called local storage): your “enquiry list” with the products you have saved, and your decision in the consent banner. This information is not transmitted to us unless you send an enquiry, and can be removed at any time by clearing the list or deleting your browser data. The legal basis is § 25(2) no. 2 TDDDG, as the storage is strictly necessary for the function you have requested.

4) Contacting us

When you contact us (e.g. via the enquiry form, email, phone or WhatsApp), personal data is collected. The data collected when using the enquiry form can be seen from the form itself. This data is stored and used exclusively for the purpose of responding to your request or for establishing contact and the associated technical administration. The legal basis for processing this data is our legitimate interest in responding to your request in accordance with Art. 6(1)(f) GDPR. If your enquiry is aimed at concluding a contract, the additional legal basis for the processing is Art. 6(1)(b) GDPR. Your data will be deleted once your enquiry has been fully processed. This is the case when it can be inferred from the circumstances that the matter in question has been conclusively resolved, provided there are no statutory retention obligations to the contrary.

Data entered in the enquiry and application forms is sent to us by email directly from our web server (STRATO, Germany); no other service providers are used for this. If you contact us via WhatsApp, the privacy policy of WhatsApp Ireland Limited also applies.

5) Web analytics with Google Analytics 4

This website uses – only with your consent – Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google Analytics sets cookies and processes information about your use of the website (e.g. pages visited, time spent, origin of the visit, device and browser information and a truncated IP address). On our behalf, Google uses this information to evaluate the use of the website and to compile reports on website activity. Data may also be transferred to Google LLC in the USA; Google is certified under the EU-US Data Privacy Framework, and the European Commission’s standard contractual clauses also apply.

The legal basis is your consent in accordance with Art. 6(1)(a) GDPR and § 25(1) TDDDG. Google Analytics is not loaded without your consent. You can withdraw your consent at any time with effect for the future by opening “Cookie settings” at the bottom of the page and selecting “Decline”. The data is automatically deleted after the retention period set in Google Analytics has expired. We have concluded a data processing agreement with Google.

Further information can be found in Google’s privacy policy: https://policies.google.com/privacy

6) Job applications

We process applications that you send us by email or via the application form on our careers page exclusively for the purpose of carrying out the application process. The legal basis is Art. 6(1)(b) GDPR in conjunction with § 26(1) BDSG. If you are not hired, we will delete your documents no later than six months after the end of the process, unless you have consented to longer storage. If you are hired, the data will continue to be processed for the purpose of the employment relationship. Like the enquiry form, the application form is forwarded to us by email via the FormSubmit service (see section 4); this also applies to attached files.

7) External links and YouTube videos

Our website contains links to our online shop baristazuhause.de and to our profiles on Instagram, Facebook and X. This content is not embedded in our site; only when you click on a link is the respective external page opened, for whose data processing the respective provider is responsible.

The preview of our blog posts (titles and images) is retrieved from our online shop by our own server and stored locally. When the preview is displayed, no data about you is transmitted to our shop provider.

On some pages we embed videos from the YouTube platform (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) in privacy-enhanced mode (youtube-nocookie.com). The video is only loaded when you click “Play video”; before that, no data is transmitted to YouTube. When you click, a connection to YouTube’s servers is established and, among other things, your IP address and information about the request are transmitted; YouTube may also use cookies or local storage. The legal basis is your consent given by clicking (Art. 6(1)(a) GDPR). Further information: policies.google.com/privacy.

8) Fonts

The fonts used on this website are loaded locally from our server. No connection to third-party servers (e.g. Google Fonts) is established.

9) Rights of the data subject

9.1 Applicable data protection law grants you the following data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data; for the respective conditions of exercise, please refer to the legal basis cited:

• Right of access pursuant to Art. 15 GDPR
• Right to rectification pursuant to Art. 16 GDPR
• Right to erasure pursuant to Art. 17 GDPR
• Right to restriction of processing pursuant to Art. 18 GDPR
• Right to notification pursuant to Art. 19 GDPR
• Right to data portability pursuant to Art. 20 GDPR
• Right to withdraw consent given pursuant to Art. 7(3) GDPR
• Right to lodge a complaint pursuant to Art. 77 GDPR

9.2 Right to object

If we process your personal data on the basis of our overriding legitimate interest as part of a balancing of interests, you have the right at any time to object to this processing with effect for the future on grounds relating to your particular situation. If you exercise your right to object, we will stop processing the data concerned. However, we reserve the right to continue processing if we can demonstrate compelling legitimate grounds for the processing which override your interests, fundamental rights and freedoms, or if the processing serves the establishment, exercise or defence of legal claims.

If we process your personal data for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing. If you exercise your right to object, we will stop processing the data concerned for direct marketing purposes.

10) Duration of storage of personal data

The duration of storage of personal data is determined by the respective legal basis, the purpose of processing and – where relevant – additionally by the respective statutory retention period (e.g. retention periods under commercial and tax law).

When personal data is processed on the basis of express consent in accordance with Art. 6(1)(a) GDPR, this data is stored until the data subject withdraws their consent.

If there are statutory retention periods for data processed in the context of legal or quasi-legal obligations on the basis of Art. 6(1)(b) GDPR, this data will be routinely deleted after the retention periods have expired, provided it is no longer required for the performance or initiation of a contract and/or we no longer have a legitimate interest in continuing to store it.

When personal data is processed on the basis of Art. 6(1)(f) GDPR, this data is stored until the data subject exercises their right to object under Art. 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing that override the interests, rights and freedoms of the data subject, or the processing serves the establishment, exercise or defence of legal claims.

When personal data is processed for the purpose of direct marketing on the basis of Art. 6(1)(f) GDPR, this data is stored until the data subject exercises their right to object under Art. 21(2) GDPR.

Unless otherwise stated in the other information in this policy regarding specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.