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Coffee fundamentals
From cultivation and roasting to the cup – so your team knows what it is serving and can explain it to guests.
Training for our partners
We are here for your team.
Good coffee depends on the people behind the machine. That is why we do not leave you on your own after delivery: if you work with our coffee, we train your team free of charge at your premises – at the start and again whenever you need us.
- Freefor coffee partners
- On siteat your machine
- Ongoingnot just once
When we visit
A session whenever your team needs one
If you work with our coffee, training for your team is free of charge – not only at the start, but whenever something changes in your business.
- 01Starting with our coffee
Opening a new venue or switching to our coffee: we set up the grinder and recipe with you and train your team on day one.
- 02New staff
Staff change – quality should not. We show new colleagues how espresso and milk are prepared in your venue.
- 03New drinks on the menu
Matcha latte, chai, freddo or a summer special: we develop recipes with you using our products and practise them with your team.
- 04Refresher & quality check
Espresso not tasting the way it used to? Together we look at grind size, recipe, milk and care – and get everything back on track.
- 05New machine or grinder
After installation by our technical service, we explain the new equipment to your team – from daily operation to cleaning.
- 06Your chosen topic
Latte art, filter coffee, workflow behind the bar or advising guests – tell us what your team needs.
Partner, not just supplier
Your success is our success
When your coffee tastes just as good every day, your guests come back. That is exactly what we are here for.
We do not just supply coffee, drinks and accessories – we know your machine, your team and your menu. A dedicated contact, our own technical service and barista training from a single source: you focus on your guests, we make sure everything runs smoothly behind the bar.
- Personal contact who knows your business
- Free training with your coffee on your equipment
- In-house technical service and workshop
- Recipe ideas for new drinks with our products
Topics
What your team learns with us
Practical and tailored to your business – for beginners and experienced baristas alike.
Mastering machine & grinder
Adjusting the grinder, pulling consistent espresso shots, checking and caring for equipment – for consistent quality.
Milk & latte art
Steaming milk properly and pouring patterns – from cappuccino to flat white.
Filter coffee
Pour over, batch brew and more: grind size, recipe and brew time for a clean filter coffee.
It's that simple
From enquiry to trained team
- 1Get in touch
Phone, WhatsApp or form – tell us what it is about and who will be taking part.
- 2Appointment at your venue
We come to you when it suits your business – ideally before opening or during a quiet hour.
- 3Hands-on at your machine
Training uses your coffee, your milk and your equipment – just as your team works every day.
- 4We stay in touch
Questions afterwards? Just get in touch. We will come back whenever your team needs us.
We come to you
Request free training for your team
Tell us what is coming up and how many staff will take part – we will get back to you and find a date that suits your business.